We’ve had a relationship with Forward IT spanning several years, with them offering us procurement, disaster recovery and a wide variety of consulting services during that time. The Forward IT team have formed a strong partnership with us; always being a pleasure to deal with, offering consistent technical expertise, and ultimately delivering high quality, fit for purpose solutions 100% of the time.
Rowing Australia moved to ForwardIT last year as a result of breaches to our IT system as well as poor system performance and support. In addition, our hardware had also suffered from proper maintenance and licences were out of date.
ForwardIT moved quickly to update security, equipment and licencing (as well as helping RA benefit from preferential Microsoft pricing as a result of being a Not for Profit organisation). The changeover was handled very professionally and with an absolute minimum of disruption to our staff. RA now has a much more robust system that is also able to support Remote Desktop access, which is essential to an organisation with travelling sporting teams.
ForwardIT are also supplying RA with ongoing IT support, which is keeping our systems protected and up to date at all times. We enjoy our partnership with ForwardIT and highly recommend their services.
As a small community sector organisation operating in Tasmania, we have greatly appreciated the support, expertise and willingness to go ‘the extra mile’ to help that has been offered by Forward IT.
We can’t afford to employ an IT provider ‘in-house’ but Forward IT have provided us with a the external expertise required, and helped provide a cloud-based solution for us, liaised with external suppliers, and made huge effort to understand our organisational ITC needs which really helps us in meeting reporting and funding obligations.
Forward IT has been a tremendous resource for IT department. They are very precise and attentive to all our needs and have been able to learn our procedures quicker than I ever thought possible. They have met all our deadlines and exceeded our expectations in quality. We consider Forward IT a valuable part of our team!