Our capabilities include:
1. Outsourced Network Operations/Support (Microsoft, Netware &
Linux)
2. Hardware & Software Supply
3. Pre-Sales Support
4. Integration Projects
5. Desktop Support Services
6. Windows XP SOE design and deployment
7. Project Management
8. Virus & Spam Management
9. 3rd Party Application Support
10. Database Support
11. Data Storage Management/Tape Media Management
12. Security Services
13. Disaster Recovery
14. Problem Management and Help Desk
15. Network Environment Documentation
16. IT Training
17. Web page Design & Hosting
18. Online ecommerce Shopping Cart Systems
19. Email and Domain name hosting
20. ADSL and Transact ISP Provider
21. Data Network Cabling
22. Blackberry, iphone and Wireless mobility
23. Application Development
Forward IT offers an adhoc best effort Time & Materials support rate which provides the following:
• Best Effort response times;
• 9:00am to 5:00pm Mon-Fri;
• Job management and tracking.
Prepaid support is purchased in blocks of vouchers (30 mins). The voucher support includes all level of engineer expertise.
• Guaranteed response times;
• Pro-active monitoring;
• 7 Days 8:00am to 8:00pm support.
A fixed monthly support rate based on the number of users, network complexity and required response times.
• Guaranteed response times;
• Pro-active monitoring;
• 7 Days 8:00am to 8:00pm support.
Forward IT offers experienced and security cleared technical resources on contract engagements to government and Defence.